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Field Product Specialist (Hyperpolarization/NMR) (m/f/d) I US East Coast

Remote | USA - East Coast
Full-time
Permanent employee

Your mission

We are seeking an experienced Field Product Specialist in the US (East Coast) to serve as the primary interface between Engineering and Science. This multidisciplinary role requires a deep understanding of both fields to ensure the reliable operation of our Preclinical Polaris. You will be responsible for the seamless transition from hyperpolarization physics to high-quality diagnostic doses, translating scientific needs into technical solutions. This position combines deep NMR expertise with hands-on collaboration between our customers and internal product teams.

System Operations & Technical Support
  • Serve as the technical lead for the Preclinical Polaris, supporting daily operation and optimizing workflows for the reliable production of hyperpolarized doses
  • Diagnose and resolve complex mechanical and software issues to ensure continuous system availability
  • Perform Tier 1 system maintenance and repairs, acting as the subject matter expert and collaborating with Engineering when required
  • Support system demonstrations in collaboration with Product Management
Quality Control & NMR Validation
  • Develop and maintain SOPs for NMR analysis and quality control
  • Support validation activities and analyze system performance to ensure long-term stability and reproducibility
  • Ensure field activities comply with applicable regulations, safety standards, and quality requirements
Training & Implementation
  • Develop and deliver user training and documentation for the Preclinical Polaris
  • Lead technical onboarding for researchers and clinical staff, enabling effective system use in daily practice
  • Support Site Acceptance Testing (SAT) to ensure systems meet performance expectations at installation
Cross-functional Collaboration
  • Act as the voice of the field for R&D, Engineering, and Product Management
  • Support the evaluation and validation of new hardware and software features

Your profile

  • A PhD or Master’s degree in Physics, Chemistry, Engineering, or a related field with significant practical experience in NMR and polarizer systems
  • Deep expertise in NMR spectroscopy,  must be comfortable with both the theoretical framework and the practical operation of NMR hardware.
  • Direct experience with Hyperpolarization (HP) technologies (e.g., DNP, PHIP) (Preferred)
  • Strong pedagogical skills for training others and a "facilitator" mindset to help users navigate complex technology.
  • Excellent problem-solving, critical thinking, and communication skills.
  • Proven ability to troubleshoot complex systems and manage customer relationships effectively.
  • Willingness to travel extensively, both domestically and internationally (up to 70%)
  • Valid driver’s license

Why us?

  • Attractive compensation package, including a competitive base salary and stock options
  • Key role in a highly advanced and fast-growing startup company
  • Impactful product promoting better understanding and treatment of cancer
  • International team, from over 30 different nationalities
  • Positive work environment with open communication and a collaborative mindset
  • Remote or Hybrid working model possible (US East Coast)
  • Indefinite employment contract
  • 30 days of PTO 
  • Flexible working hours
  • Health Insurance Plan, Vision and Dental
  • 401K with a 5% employer match

Contact information

Any questions? Please contact:

Sandra Schärli 
Senior Talent Acquisition Manager
mail: careers@nvision-imaging.com

Equal Opportunity Employer Statement 
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

Please note that, for data privacy reasons, we'll not review applications or CVs sent via email. Unsolicited applications can be submitted here. 

About us

NVision is innovating quantum technology with a unique approach - leveraging organic molecules to change lives for the better. Our platform spans from quantum signal enhancement that enables metabolic imaging today to quantum computing that could transform drug discovery tomorrow. Headquartered in Ulm, Germany, and backed by leading investors from the United States and Europe, we are now entering a phase of global commercialization and expansion.

With our POLARIS product line, we are extending the capabilities of standard MRIs to enable real-time metabolic imaging, transforming how diseases are detected, understood, and treated. Our work sits at the intersection of physics, engineering, chemistry, and medicine - translating cutting-edge science into clinical reality. We collaborate with leading academic and clinical partners worldwide, including Memorial Sloan Kettering Cancer Center, MD Anderson Cancer Center, Technical University of Munich, and the University of Cambridge.

At NVision, we believe transformative innovation happens when talented people from different disciplines work together toward a shared, meaningful goal. We are a global, multidisciplinary team of nearly 150 employees from more than 30 nationalities, driven by curiosity, rigor, and a commitment to solving complex challenges. Here, ideas are valued, ownership is real, and collaboration spans functions, disciplines, and borders.

If you are motivated by impact, thrive in dynamic environments, and want to contribute to something fundamentally new, NVision offers the opportunity to grow while building technology that changes lives.

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Please note that, for data privacy reasons, we'll not review applications or CVs sent via email. Unsolicited applications can be submitted here.