Field Product Specialist (Hyperpolarization/NMR) (m/f/d) I US East Coast

Permanent employee, Full-time · Remote | USA - East Coast

Your mission

We are seeking an experienced Field Product Specialist in the US (East Coast) to serve as the primary interface between Engineering and Science. This multidisciplinary role requires a deep understanding of both fields to ensure the reliable operation of our Preclinical Polaris. You will be responsible for the seamless transition from hyperpolarization physics to high-quality diagnostic doses, translating scientific needs into technical solutions. This position combines deep NMR expertise with hands-on collaboration between our customers and internal product teams.

System Operations & Technical Support

Serve as the technical lead for the Preclinical Polaris, supporting daily operation and optimizing workflows for the reliable production of hyperpolarized doses
Diagnose and resolve complex mechanical and software issues to ensure continuous system availability
Perform Tier 1 system maintenance and repairs, acting as the subject matter expert and collaborating with Engineering when required
Support system demonstrations in collaboration with Product Management

Quality Control & NMR Validation

Develop and maintain SOPs for NMR analysis and quality control
Support validation activities and analyze system performance to ensure long-term stability and reproducibility
Ensure field activities comply with applicable regulations, safety standards, and quality requirements

Training & Implementation

Develop and deliver user training and documentation for the Preclinical Polaris
Lead technical onboarding for researchers and clinical staff, enabling effective system use in daily practice
Support Site Acceptance Testing (SAT) to ensure systems meet performance expectations at installation

Cross-functional Collaboration

Act as the voice of the field for R&D, Engineering, and Product Management
Support the evaluation and validation of new hardware and software features

Your profile

A PhD or Master’s degree in Physics, Chemistry, Engineering, or a related field with significant practical experience in NMR and polarizer systems
Deep expertise in NMR spectroscopy, must be comfortable with both the theoretical framework and the practical operation of NMR hardware.
Direct experience with Hyperpolarization (HP) technologies (e.g., DNP, PHIP) (Preferred)
Strong pedagogical skills for training others and a "facilitator" mindset to help users navigate complex technology.
Excellent problem-solving, critical thinking, and communication skills.
Proven ability to troubleshoot complex systems and manage customer relationships effectively.
Willingness to travel extensively, both domestically and internationally (up to 70%)
Valid driver’s license

Why us?

Attractive compensation package, including a competitive base salary and stock options
Key role in a highly advanced and fast-growing startup company
Impactful product promoting better understanding and treatment of cancer
International team, from over 30 different nationalities
Positive work environment with open communication and a collaborative mindset
Remote or Hybrid working model possible (US East Coast)
Indefinite employment contract
30 days of PTO
Flexible working hours
Health Insurance Plan, Vision and Dental
401K with a 5% employer match

contact information

Any questions? Please contact:

Sandra Schärli
Senior Talent Acquisition Manager
mail: careers@nvision-imaging.com

Equal Opportunity Employer Statement
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

Please note that, for data privacy reasons, we'll not review applications or CVs sent via email. Unsolicited applications can be submitted here.

Apply for this job

About us

NVision is a quantum biotech startup based in Ulm, Germany, with Tier 1 investors from the USA and Europe. We are just leaving stealth mode, moving from local R&D to global commercialization and expansion.

We are developing a technology that will enable MRI-based imaging of real-time metabolism in the body, with tremendous potential for research and applications in oncology, cardiology, neurology and more. Our company brings together expertise in physics, chemistry, engineering and medicine, and we are collaborating with scientists and clinicians from top medical and research centers such as Memorial Sloan Kettering in New York, MD Anderson in Texas, Technical University of Munich, Cambridge University in the UK and more.

NVision is developing fast, robust and easy-to-use hyperpolarization technology for preclinical and clinical research in our POLARIS product line. Those devices are placed close to an MRI scanner in a research or clinical environment to produce hyperpolarized contrast agents on demand in a fast, fully-automated, multi-step chemical process. Key steps of the process contain fluidic transport across multiple vessels and chemical mixing and separation processes in fully-reuseable or single-use disposable fluid paths. We develop our commercial products jointly with external design and manufacturing partners and the process development as well as the design and manufacturing of prototypes is done entirely in-house.

We offer a dynamic international working environment, with immense room for growth, that encourages personal initiative and open communication.

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Please note that, for data privacy reasons, we'll not review applications or CVs sent via email. Unsolicited applications can be submitted here.

Apply for this job

Join the NVision team!

YOUR APPLICATION!

We appreciate your interest in NVision Imaging Technologies GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files or any questions, please contact us by mail at careers@nvision-imaging.com

We're happy to hear from you!